Banter Inc.

www.banter.com

Formerly Aspect Software; now iPhrase Israel

High-Tech Company

Acquired by iPhrase Technologies Inc.

General Data

Sector	Enterprise Software & Infrastructure
Company Stage:	Revenue Growth
Established	1998
Number of Employees	45

DESCRIPTION

Banter provides online customer care applications and intelligent communciations technologies. The company has devloped the Relationship Modeling Engine (RME) technology, a real-time adaptive knowledge base and workflow engine. The RME system is scalable and able to grasp the meaning and context of messages in order to deliver an intelligent response (self-learning). RME works across all customer touchpoints, such as e-mail, web, call center and direct mail. In addition, RME is programmed to expand its intelligence base as it is used. The system automatically incorporates feedback. Banter has also developed Rapport, an e-mail management solution. Using the RME technology, Rapport delivers automatic responses, routes messages to the right people, and provides comprehensive management tools. The system can "read" incoming mail, choosing the best response from an approved communciations library then send the message back to the customer or forward it to an agent for review.

ESTIMATED ANNUAL SALES

	TARGET MARKETS
	Software Manufacturers and Enterprises, Support Centers.

	BUSINESS MODEL
	B2B

CONTACT INFO

Expand / Collapse All

Main Address: Jerusalem, Israel

Address	8 Hartom St., Beck Science Center
City	Jerusalem
Country	Israel
Zip	91450

Contact Person	abC Defghij
Contact E-Mail	abC Defghij
Company E-mail	abC Defghij
Telephone	abC Defghij
Fax	abC Defghij

Branch Address: San Francisco, United States

Address	501 Second St., Suite 350
City	San Francisco
State/Province	CA
Country	United States
Zip	94107

Contact Person	abC Defghij
Contact E-Mail	abC Defghij
Company E-mail	abC Defghij
Telephone	abC Defghij
Fax	abC Defghij

	MANAGEMENT

Key Executive

Name	Title	Previous Position
Mr. Christopher Brennan	President & CEO
Mr. Stewart Elliot	VP, Sales & Business Development
Mr. Yoni Rosen	Founder
Mr. Yoram Nelken	Founder	iPhrase (CTO)

	BOARD

Board

Member	Title	Affiliation
abC Defghij	Board Member	CEO & President, Banter Inc.
abC Defghij	Board Member	General Partner, Mayfield Fund
abC Defghij	Board Member	VP & Counsel, Lucent Venture Partners

Mergers & Acquisitions

Round

Date

Stage

Amount

Valuation

Acquired

Jan. 12, 2004

abCDe

	FINANCIAL ROUNDS

Total Capital Raised
abCDe

Financial Rounds

Numbers of Investors

Expand / Collapse All

Round

Date

Stage

Amount

Valuation

Fourth Round

Sep. 10, 2002

abCDe

* New investor

Investor	Type	Amount	Remarks
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Corporate VC	abCDe
abC Defghij	Investment Company	abCDe

Third Round

Jan. 14, 2002

abCDe

* New investor

Investor	Type	Amount	Remarks
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Corporate VC	abCDe
abC Defghij	Private Equity Fund	abCDe

Second Round

Mar. 01, 2000

abCDe

* New investor

Investor	Type	Amount	Remarks
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Corporate VC	abCDe

First Round

Apr. 01, 1999

abCDe

* New investor

Investor	Type	Amount	Remarks
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Corporate VC	abCDe
abC Defghij	Investment Company	abCDe
abC Defghij	Other	abCDe

Seed

Nov. 01, 1998

Seed

abCDe

* New investor

Investor	Type	Amount	Remarks
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Venture Capital Fund	abCDe
abC Defghij	Investment Company	abCDe

Last Updated:	abCDe
IVC Number:	abCDe