xFind Ltd. (a SupportLogic company)

www.xfind.ai ; www.supportlogic.com

Formerly xFind

Multinational Corporation

TECH VERTICALS

Customer Support, Generative AI, NLP Artificial Intelligence, Big Data, Chatbots, Data Analytics, Machine Learning, PropTech

General Data

Sector	Enterprise Software & Infrastructure
Established	2024
Number of Employees	10
Reg. Number:	abCDe

DESCRIPTION

xFind, a SupportLogic company, provides precise answers to complex technical questions for your end customers and employees from your existing data sources. xFind’s precision RAG (Retrieval Augmented Generation) consistently prepares the data from any source for the process of precise question-answering, to make use of a wide variety of retrieval methods for finding the most relevant knowledge, analyzing only the information required to produce an answer. The proprietary guardrails in xFind’s technology automatically evaluate whether a query is relevant to the knowledge domain and if the sources can provide an accurate answer. This helps minimize errors related to topic mismatches or missing data, ensuring more reliable and accurate responses.

SupportLogic is a leader in support experience (SX) management and post-sales CX observability. The SupportLogic SX platform enables companies to proactively understand and act on the voice of the customer, protect customer relationships and retain revenue.

TECHNOLOGY

Machine learning, GPT, NLP.

	TARGET MARKETS
	Customer Support Teams, Customer Success, Sales, Enterprise.

AFFILIATION

Account ID	Affiliation Type	Name	Parent Name	Status
		SupportLogic Inc.
F12C63E4-3152-EF11-B817-00505695CD29	R&D Center	xFind Ltd. (a SupportLogic company)	SupportLogic Inc.

REMARKS

Date	Remark
01/08/2024	SupportLogic acquired xFind and turned it into its local R&D center / business unit in Israel.

CONTACT INFO

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Main Address: Tel Aviv, Israel

City	Tel Aviv
Country	Israel

Contact Person	abC Defghij
Company E-mail	abC Defghij
Telephone	abC Defghij
Fax	abC Defghij

	MANAGEMENT

Key Executive

Name	Title	Previous Position
Mr. Sariel Moshe	CEO
Mr. Aviv Zaken	CTO
Dr. Anna Shtok	Chief Scientist	xFind (Chief Scientist)

Last Updated:	abCDe
IVC Number:	abCDe